Brown Cow & Dragon

Chris (22 May 2008)

I've eaten at Brown Cow and Dragon three times. It was great on two occasions but the last time it was disappointing. When I ordered I was told that there would be a thirty minute wait, which was not a problem as we were enjoying a drink. After twenty-five minutes we were told that there would be another thirty minute wait, which we agreed to. After five minutes the waitress came to our table with a bowl of chips that we could nibble on 'complements from the chef.' Unfortunately, when the meals did arrive they had actually forgotten to bring the chips we had ordered and the ‘gas was turned off’ so they couldn't make us any. So the complementary chips were actually the ones we had paid for but they were brought at a different time to the rest of the meal. A complementary free drink would have helped soften the blow but unfortunately that was never offered. We will give it one more chance as it has the potential to be a great pub and restaurant if it improves its service.

Hardwired (4 May 2008)

This could be a nice place to eat if they got it right. On our visit we were shown to our table and our orders taken. After a long wait in an otherwise empty restaurant, part of our meal arrived and sat patiently sizzling on the table for ten minutes. We then had to remind them what we had ordered and then waited another ten minutes until the rest of the meal arrived but the order was wrong. By this time we paid the bill and left.