In a city where anything goes architecturally speaking, it comes as no surprise to find that one of Leicester's most striking restaurants is housed in a former luggage manufactory, though in truth it would be very hard to believe that now from an interior point of view.

Heaven knows how much time and money has been spent both before and since the opening of The Case in 1990, but the result, across four floors is a place of great atmosphere that has been skilfully transformed into a welcoming series of spaces that offers almost a way of life, with a shop and tasting room, great areas for private parties, a champagne bar and snug, meeting place for conferences and a fine setting for wedding parties.

There are places like The Case, which set out to provide much the same sort of service, but some of them still lack that most vital ingredient, the willingness to do what the customer asks for within reason. However, no chance of that at The Case where the customer is king. The best catering manager I've ever employed was the one who used to say to me 'no problem' - and delivered without fail.

What then of the food? A weekly set lunch provides both a service and a shop window. From a choice of four dishes per course, a 2 or 3 course meal that would set you up for the day is well within reach. Try crispy wonton parcels with an oriental sauce, followed by a chargrilled pork steak with stilton dauphinoise, winding up with chocolate dip strawberries and ice cream.

Dinner offers around ten choices per course and could start with seared scallops on a warm salad of wild mushroom and shallots with truffle dressing, followed by chargrilled fillet of beef with seared calves liver, horseradish rosti and Madeira sauce, or pan fried black bream on a mussel and clam chowder with sautéed spinach, leeks and saffron potatoes.

A dessert of banana tarte-tartin with Navy rum sabayon and yogurt sorbet would ensure the end to a meal made from fresh ingredients and produce, served with charm and accompanied by a wine list that does not shy away from more expensive wines but recognises the majority will probably go for something more within their means. There are plenty of these, clearly chosen by an eagle eye combined with a good nose. Several, including champagne come by the glass.

Children are welcome with plenty to occupy their active little minds whilst the grown-ups bore on. Having a party in the champagne snug, with its special menus that includes for instance a cooked through fillet steak sandwich with Roquefort and red onion marmalade is a way to make your friends feel extra special.

The Michelin Guide has smiled on The Case - for ten years to be precise. They set a green example, from the daily collection of its waste and 70% conversion rate, to their consistent efforts to ensure that as much produce and ingredients are locally sourced.

As an example of how a restaurant should be run there is so much more that could be said in favour of The Case. The answer really is to go and see for yourself - suffice to say it has been a pleasure to write about a restaurant that takes such pride in what it does - and does it so well.

To catch up on the rest check on their Website which, in itself, demonstrates their attitude to their life and work. I suspect you?ll like what you see.