Fat Boy's - Richmond

Caroline (24 January 2009)

I went to this restaurant with a friend last night and the food was quite nice. However after discovering a long black hair inside our rice bowl, we asked for this to be rectified. Our plates were snatched away with half our food still on it and taken back to the kitchen with the offending bowl of rice and they returned with a new bowl of rice and new plates about 5 minutes later by which time most of our food had started to go cold. They told us we could have the rice (£2) for free. When we suggested we weren’t really happy with that as we had been put off our dinner, there was no apology and we had to ask if we could have our bottle of house wine free.

They refused and conceded to giving us 2 glasses free. We agreed but the wine never came and the bill did with no money off. When we pointed this out, the staff who all looked under twenty, were laughing and muttering in Thai to themselves and they had to phone the apologetic manageress who had now cleared off and left these young waiters in charge. They had a heated debate on the phone, and they came back with half the price of our bottle of wine but added in a service charge to make it the same price as before. By this point we were pretty disgusted by the way the whole situation had been handled and asked them to just take the service charge off and we paid. All in all, awful service experience and although food was nice, it didn’t make up for it. Oh and we got just three king prawns in our Thai curry for £9.50 - hardly generous. Don’t bother going.

Martin G (1 May 2006)

I found this particular Fat Boys average and not as good as those I had eaten in, in Ealing and Brentford. Having said that, it was better than some Thai restaurants in the Twickenham area.

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