Howard Arms, The

Emma (20 February 2008)

On a recent visit to the Cotswolds my partner and I came across this pub. It was 7pm on a Friday evening and the bar was very busy, but the staff ensured we received a warm welcome. We stood at the bar waiting our turn and we were told that someone would be with us shortly and we didn't have to wait long.

Upon asking for a glass of Sauvignon Blanc I was delighted to find a choice of three on offer and I went with the Chilean recommendation and was not disappointed. My partner was very taken with the selection of locally brewed beer and spent the evening sampling them.

We ate a very delicious meal in a friendly atmosphere and the staff went out of their way to ensure we enjoyed this first visit. Overall the experience was very satisfying and we will certainly be back.

Alexandra Ford (8 February 2008)

Whilst the food remains good, the off-handed manner of the staff detracts considerably from the old world charm for which it was famous. I visited recently with a party of four and we stood at the bar for five minutes before anyone appeared to take a drinks order.

The staff do not appear to be knowledgeable and any attempt to involve them in a discussion about the menu is a waste of time. The meal was good and well cooked but what a disappointing selection of vegetables. What really put a damper on the evening was the production of our bill before we even asked for it. On questioning, a young lady told us they were closing and the staff wanted to go home. It is interesting to note this was mentioned in a previous review as well.

The Howard Arms tell us via advertising boards that they are adding five luxury rooms to the three they already have. I hope someone will realise, that this establishment needs to provide some real hospitality to their clients.

See more reviews of Howard Arms, The