Maltsters Arms, The

Adrian Hines (30 October 2005)

We made a booking for a group celebration here 6 months in advance and were promised a riverside view. On the evening because we had children with us we were stuck in a small, dark back room between the toilets and the smoky bar! White wine was served warm, parking was in a field half a mile down the road. When we asked for a different table we were told that because we weren’t happy the landlady would like us to leave! A great disappointment and the worst hospitality that we’ve ever encountered!

Jo Bradshaw (17 March 2005)

Thought this would be a fantastic place for a birthday celebration, so duly booked a table for 12, what a disappoinment, an hour's wait for food, vegetables and salad that came late or never arrived and a 6 year old that had to wait 20 minutes for his meal after everyone else. A polite complaint was refuted by the excuse that the pub was busy and that this standard of service was normal, we refused to pay for food that did not arrive. We were barred! What a pity.