Matsuba

Maureen (10 March 2007)

We have often walked past this restaurant and thought it looked smart and seemed to be reasonably busy on most occasions. However, it was a huge disappointment. Being sushi novices we found the menu difficult to understand and the staff unhelpful to the point of being rude. We opted for the a la carte menu and settled back to enjoy the evening. The starters took an age to arrive, and our main course of chicken teriyaki arrived undercooked and raw in the middle. This was returned amid a kerfuffle with the waitress who seemed ill prepared in handling a problem. Two bowls of miso soup arrived and were 'shoved' in front of us, which we refused as we did not request, nor want, miso soup. We decided to finish up and leave to be told they would remove the service charge (and the cost of the chicken meal which we went without in the end) as a gesture of goodwill. If you do visit, stick to the raw fish - it looked well presented and there is little room for error!