Restaurant at Penhelig Arms Hotel

D. Lord (20 April 2007)

We have been previously and been disappointed with the meal but wanted to give it another try. We were staying in the area for two birthday celebrations and four of us dined. Although our overall experience, in particular the service, was favourable, we were disappointed with several aspects. I have to say that we have complained directly to the hotel and have not received a courtesy of a reply.

All four starters were poorly executed. Rubbery, overcooked squid and under-ripe superfluous melon. Mains were better with one excellent, one good, one sad (£4 surcharge for "extra large sea bass" which was smaller than average, half the size we had seen on other tables and overcooked) and one frozen.

Desserts were superb. Wine list and service excellent. Other than the location, I cannot understand why people travel to eat here. Presumably there is a lack of other good eating establishments locally and it is a busy tourist spot? Very disappointed that the owners do not think they need to address issues such as this.