Room - Manchester

Annette (4 May 2008)

The whole evening was a disappointment and the food was overpriced. The menu on their website is not what was offered. An abridged menu of about fifty percent of the dishes is what you get there, and of those they had about a quarter left. The vegetarians ended up eating chips and ketchup and were unable to cater for special dietary requirements. When a whole host of problems arose and we spoke to the manager. After several excuses he gave us a bottle of champagne between ten people. A small consolation for a bill in excess of £300 and a ruined birthday celebration. The venue is lovely but an unpleasant experience.

Dominic Barber (4 May 2008)

I booked this place for ten people on a friend’s thirtieth birthday and had high expectations taking into account the location - in the old Reform Club and the prices. We waited a long time for our drinks and our table, which wasn’t ready. Not a good start but forgivable as we had time to appreciate the grandeur of the building and the sophisticated decor. By the time we ordered many choices of starters had run out with some people left with their third choice. The menu itself was rather uninspired and naive with very little vegetarian choice. We weren't told what accompanied the main courses and ended up ordering unnecessary side dishes at extra cost - the Kiev comes with a small, but adequate, portion of mashed potato with broccoli. The food itself was fine. Unknown to us the cocktail bar, which is housed within the same room, plays host to Saturday night revellers, playing loud music typical of an average city pub - that coupled with having to sit adjacent to a Hen Party made for a particularly unsophisticated evening. When we complained the management were more patronising than apologetic. They did provide a bottle of champagne and a dessert for the birthday girl - though this was small recompense for a once in a lifetime event that was made mediocre.

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